Tuesday 29 September 2009

Unable to install Printer - Error Message

My friend purchased a HP printer for his home but when he was installing the printer he got error message stating -

"Unable to Install Printer. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server. For more information, click Help."

He called me as usual and got the answer, which I want to share with you. The answer is this the driver which he got with HP driver set was only compatible with Windows XP and he was installing it in Windows Server 2003. So he got to download the Server 2003 drivers from HP site.

This error occurs because some HP drivers come with .inf file supported only by Windows XP.

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