Showing posts with label Windows XP. Show all posts
Showing posts with label Windows XP. Show all posts

Tuesday, 29 September 2009

Unable to install Printer - Error Message

My friend purchased a HP printer for his home but when he was installing the printer he got error message stating -

"Unable to Install Printer. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server. For more information, click Help."

He called me as usual and got the answer, which I want to share with you. The answer is this the driver which he got with HP driver set was only compatible with Windows XP and he was installing it in Windows Server 2003. So he got to download the Server 2003 drivers from HP site.

This error occurs because some HP drivers come with .inf file supported only by Windows XP.

Unable to install Windows Update

In Windows XP sometimes users get problems in installing windows updates. This is a problem of a corrupted file called IUCTL.dll

To correct this file and troubleshoot the problem follow steps as given below:-

  1. Go to your system drive (in my case C:) and open WUTEMP folder
  2. Delete all the files inside it.
  3. Go to Program files
  4. Display all hidden file and folders
  5. There will be a folder named WindowsUpdates
  6. Delete all content inside it except the V4 folder
  7. Now open V4 folder and delete all the content except iuhist.xml
  8. Start run and type
  9. Restart Windows regsvr32 /u C:\WINNT\System32\IUCTL.dll
  10. Done